The rules and guidelines for using our travel services
Last Updated: May 1, 2023
Welcome to Maslyanaya Limonka ("Company", "we", "our", "us")! As you have clicked our Terms of Service, please read these Terms of Service carefully before using our website or booking our services.
By accessing or using our website, or by booking any travel services through us, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, then you may not access our website or use our services.
Maslyanaya Limonka is a travel services provider that offers bookings for flights, accommodations, car rentals, tour packages, cruises, and travel insurance. We act as an intermediary between you and the actual service providers (airlines, hotels, car rental companies, tour operators, etc.).
By using our services, you acknowledge that:
3.1 Booking Process
When you make a booking through our website or our customer service representatives, you are making an offer to purchase the specified travel services. A binding contract exists when we confirm your booking and issue a confirmation invoice or email.
3.2 Payment
Payment for our services can be made by credit card, debit card, or bank transfer, as specified at the time of booking. By providing your payment information, you represent and warrant that:
3.3 Pricing and Fees
All prices are quoted in British Pounds (GBP) unless otherwise specified. Prices may change due to market conditions, currency fluctuations, or other factors beyond our control. We reserve the right to correct pricing errors even after a booking has been confirmed.
In addition to the price of the travel services, we may charge service fees, which will be clearly disclosed before you confirm your booking.
4.1 Cancellation Policy
Cancellation policies vary depending on the type of service booked and the policies of the third-party providers. Specific cancellation policies will be communicated to you before confirming your booking.
In general, cancellations may be subject to cancellation fees, which can range from a percentage of the total booking amount to the full amount, especially for non-refundable bookings.
4.2 Changes to Bookings
If you wish to change a confirmed booking, please contact us as soon as possible. Changes are subject to availability and may incur change fees imposed by us or the third-party providers. We cannot guarantee that changes will be possible in all cases.
4.3 Our Right to Cancel
We reserve the right to cancel your booking in the following circumstances:
In such cases, we will attempt to offer you alternative arrangements, if available, or a refund in accordance with applicable cancellation policies.
It is your responsibility to ensure that you have all necessary travel documents, including but not limited to:
We are not liable for any issues arising from inadequate travel documents or failure to comply with entry requirements of any country in your itinerary.
To the maximum extent permitted by law, Maslyanaya Limonka, its directors, employees, agents, and affiliates shall not be liable for:
Our total liability to you for any claim arising from or related to these Terms of Service shall not exceed the total amount paid by you for the specific booking that is the subject of the claim.
We shall not be liable for any delay or failure to perform our obligations under these Terms of Service if such delay or failure results from events, circumstances, or causes beyond our reasonable control, including but not limited to:
The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Maslyanaya Limonka or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these Terms of Service, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of England and Wales, which shall have exclusive jurisdiction.
We reserve the right to modify these Terms of Service at any time. If we make changes, we will provide notice by updating the "Last Updated" date at the top of these Terms of Service and by posting the new Terms of Service on our website.
Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms of Service.
If you have any questions about these Terms of Service, please contact us: